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Telephone Follow-Up / Staffing Communication

Express Employment Professionals
Job Description

$15.50 /hr. to start, with GREAT OVERTIME PAY (avg. 56 hrs./wk. or more; gross @ $990 or more /wk.). N. Shelby County.  

If you have student debt (any debt) you need to pay, or just want to work a lot and make a great income – this is for you!  Beautiful working environment, great co-workers, lunch room, treats, etc., to make up for the long hours.

YOU WILL BE contacting our contract employees via phone, email and text, to re-confirm information and to get them to complete various processes; working on computer while on a headset. NOT a sales position.

If you meet the requirements below, please email an updated resume to both: beth.gouin@expresspros.com; alex.gouin@expresspros.com. Please put "long hours warrior" in email subject.

  • Can work 11 hrs. or more, Mon-Fri, plus 7 hr shifts on Sat and/or Sun.
  • Have minimum 2 years' recent experience in one of the following:
    • Office position where you talked regularly on the phone with customers, employees or vendors
    • Inside sales or telephone customer service position
    • Medical collections or other collections
    • Worked a very busy admin assistant job
  • You’re a self-learner - when you learn a new game, you read the directions then start (vs. skipping directions, winging it, or not starting because you don’t understand it)
  • Have strong computer & data entry skills (quick AND accurate)
  • Have no fear of the phone – will be making a lot of calls to our contract employees
  • Can change gears and adapt as needed; work additional overtime as needed
  • Strong verbal & written communication skills; can have an intelligent conversation, and discern when you need to refer a question or issue to a co-worker
  • Follow directions & processes
  • MUST be punctual & dependable!
  • Drug-free; background check required

If you meet these requirements, please email: beth.gouin@expresspros.com; alex.gouin@expresspros.com.  Please put "long hours warrior" in email subject.

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