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BEGIN:VEVENT
DTSTART:20240731T133000Z
DTEND:20240801T210000Z
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SUMMARY:Certified Flawless Delivery Customer Service Training - 2024
DESCRIPTION:Certified Flawless Delivery Customer Service Training \n\nDiscover Shelby and The Shelby County Chamber are partnering to bring a hands-on and interactive workshop offering management and staffers in the tourism & recreation sectors a complimentary two-day training experience on July 31 and August 1.  The certified training is presented by the University of Alabama's Center for Economic Development.\n\n \n\nParticipants will receive training in a number of areas\, including: essential communication\, conflict resolution\, empathy and interpersonal skills needed to deliver Flawless customer service. There is no cost for this training opportunity\, but registration is limited to 25 participants. \n\n \n\nRegistration includes an overnight stay Hampton Inn & Suites in Pelham\, meals\, a reception at Taco Mac in Pelham. Delivered in a fun and supportive learning environment\, the program includes many tools for increasing resilience and retention in the hospitality industry. Upon completion of the two-day course participants will be certified in Flawless Delivery .\n\n\n\n\n\nTo receive the registration link for this opportunity please contact Kirk Mancer at The Shelby County Chamber by calling 205-419-3361 or by e-mail at kirk@shelbychamber.org
X-ALT-DESC;FMTTYPE=text/html:<strong><span style="font-size:18.0pt\;">Certified Flawless Delivery Customer Service Training </span></strong><br />\n<em><span style="color:black\;"><span style="font-size:14.0pt\;">Discover Shelby</span></span></em><span style="font-size:14.0pt\;"> and The Shelby County Chamber are partnering to bring a hands-on and interactive workshop offering management and staffers in the tourism &amp\; recreation sectors a complimentary two-day training experience on July 31 and August 1.&nbsp\; The certified training is presented by the University of Alabama&rsquo\;s Center for Economic Development.</span><br />\n&nbsp\;<br />\n<span style="font-size:14.0pt\;">Participants will receive training in a number of areas\, including: essential communication\, conflict resolution\, empathy and interpersonal skills needed to deliver Flawless customer service.&nbsp\;<strong><em><span style="color:black\;">There is no cost for this training opportunity</span></em></strong>\, but registration is limited to 25 participants.&nbsp\;</span><br />\n&nbsp\;<br />\n<span style="font-size:14.0pt\;">Registration includes an overnight stay Hampton Inn &amp\; Suites in Pelham\, meals\, a reception at Taco Mac in Pelham.&nbsp\;Delivered in a fun and supportive learning environment\, the program includes many tools for increasing resilience and retention in the hospitality industry. Upon completion of the two-day course participants will be certified in Flawless Delivery&copy\;.</span><br />\n<br />\n<br />\n<span style="font-family:arial\;"><strong><span style="font-size:14.0pt\;">To receive the registration link for this opportunity please contact Kirk Mancer at The Shelby County Chamber by calling 205-419-3361 or by e-mail at <a href="mailto:kirk@shelbychamber.org"><span style="text-decoration:none\;text-underline:none\;"><span style="color:windowtext\;">kirk@shelbychamber.org</span></span></a></span></strong></span><br />\n&nbsp\;
LOCATION:Hampton Inn & Suites - Pelham 232 Cahaba Valley Road
UID:e.145.13245
SEQUENCE:3
DTSTAMP:20260428T212958Z
URL:https://business.shelbychamber.org/events/details/certified-flawless-delivery-customer-service-training-2024-13245
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