Greater Shelby Chamber Offers Gold Star Customer Service Certification
In this economic environment, every business needs every edge it can find. Exceptional Customer Service isn’t just an edge, it’s a necessity.
If you and your team members want the following from your business, then Customer Service Certification is a must.
1. Professionalism – Who You Are
- Magnify your brand, image, interaction, behaviors and reputation
2. Communication – The Skills That Pay Off
- How to Effectively Engage Consumers
3. Telephone Skills – What Prospects & Customers Expect
- Optimize Every Audio Opportunity
4. Solving Customers Needs – Making the Connection
- Define, Identify and Offer What Consumers Want
Who should be certified?
All employees with customer contact.
Gold Star Customer Service Certification
* Onsite at the Greater Shelby County Chamber of Commerce on August 3rd from 8:30 to noon – breakfast provided
* Self-Study online – Audio/Video/Print –
available now by clicking HERE
Investment: $147 per employee
Greater Shelby Chamber Offers Gold St...
Date and Time
Tuesday Aug 3, 2010
8:30 AM - 12:00 PM CDT
August 3rd – 8:30 am until 12 pm
Location
Greater Shelby County Chamber of Commerce1301 County Services Drive, Pelham, AL 35124
Fees/Admission
$147 per employee. RSVP required by July 29th. Click HERE for a printable flyer & registration form to fax back to the Chamber at: 663-4542.
Contact Information
Greater Shelby Chamber (205) 663-4542
Send Email
Printed courtesy of www.shelbychamber.org – Contact the The Shelby County Chamber for more information.
1301 County Services Drive, Pelham, AL 35124 – (205) 663-4542 – info@shelbychamber.org