2008 Grow and Go Series

"Dealing with Difficult People" led by Dale Carnegie Training

(registration due by May 1st)

 

How would you like to have the confidence to handle difficult people with ease and the tools to turn resistance into willing participation? In this workshop, we will show you how to understand and get along with just about everybody; become well-respected and liked quickly; and most importantly, win others to your point of view.  It’s time to learn how to work with difficult people and understand how your attitude affects those around you!

WHO SHOULD ATTEND
People who recognize the importance of building strong working relationships with everyone in the business environment.

WORKSHOP SYNOPSIS
· Discover the importance of our own attitudes when faced with difficult people
· Positively influence the attitudes of others
· Maintain dignity and respect for yourself and others in pressure situations
· Learn the tools to change the attitudes of difficult people without arousing resentment
· Use positive approaches when coaching people
· Deal with mistakes effectively

 

About Dale Carnegie Training
Dale Carnegie Training, is a performance-based training company represented in over 65 countries.  It gives people the opportunity to sharpen their skills and improve their performance in areas such as leadership/management, communication, presentations, human relations, and teamwork development.

 

The 2008 Grow & Go Series is made possible by the Continual Sponsorship of Business Telephones Inc. The programs and events we offer wouldn’t be possible without the support of our sponsors!

 

***Lunch will be provided.